TEN POINT GUARANTEE

 You can trust RST to get the job done - we guarantee it AND we put it in writing!
  1. We will answer when you call.
    Your call will be answered by a live person - usually by the second ring. You will not be subjected to a phone tree with endless options that are usually no help at all.

  2. Personal service.
    You will work with one Account Manager from start to finish. Your Account Manager works for you! You will have access to your Account Manager - 24 hours a day if necessary.

  3. Meeting your important mail date.
    Account Manager will be proactive in anticipating and avoiding pitfalls that could throw your project off track. Should complications arise, we will work even harder to keep our commitment to your important mail date.

  4. No Spoilage.
    How many donors or prospects did not receive your package due to Mailshop spoilage? Every person on your list is important to the success of your mailing. Our NO SPOILAGE policy ensures that every package will be mailed.

  5. Extraordinary Quality Control.
    You can be confident that you are working with a production facility committed to quality and excellence. From printing to mailshop, we strive for 100% accuracy.

  6. Graphics Services.
    Our graphic professionals can make last minute edits or changes to existing artwork, usually at no cost to you.

  7. Quick Turnarounds.
    We take great pride in our ability to turn projects. Your Account Manager will work with you to get your package mailed in a timeframe that many shops would find impossible.

  8. Unsurpassed Print Quality.
    The quality of our printing is backed up with an iron-clad guarantee. If you are not satisfied with the quality of our printing we will reprint your piece at no charge.

  9. No Sequence Numbers.
    Nothing shouts 'mass production' like sequence numbers. At RST Marketing, we match strictly by name making each package look as if it was the only one mailed.

  10. Competitive Pricing.
    Don't be fooled by estimates PLUS "other" charges. We make every attempt to let you know up front what your project will cost. In most cases, your quoted price will be your final price.