At RST our Account Managers work for you! Although we sign their paychecks, they function within RST Marketing as an advocate and representative of our clients.

- You can be confident that you are working with seasoned professionals who understand all aspects of printing and direct mail and are committed to customer service and quality.
- RST Account Managers are proactive in ANTICIPATING and AVOIDING pitfalls that could throw your project off track.

- Your Account Manager will see your project through from start to finish - working aggressively to meet your important mail date.

- Your Account Manager has complete control over the schedule and production of your package - allowing you to meet mail dates that many shops would find impossible.

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Mike Pulliam has spent almost two decades with RST being involved in almost every aspect of direct mail production and has served as our senior Project Manager for the past 15 years.

Customer service has been Michele Putney's life for the last 14 years. The last six in direct mail have been her most rewarding as she thrives on the rapid pace and challenges presented in this industry.
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Tammie Singleton has spent the past 12 years in commercial printing, graphics, and direct mail. Tammie’s forte is customer service and doing her best to surpass her client’s expectations with each job.

April Fifer has been working at RST for seven years, with the last four focused on graphics and customer service. She takes pride in being able to move easily between the technical side of her graphics work to the more personal side of client relations.
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Cathy Grigsby's background is in graphic design and print production with the last 11 years focused on direct mail. Cathy's area of expertise, however, is service. She enjoys building relationships, but her specialty is anticipating and assuming challenges that will simplify her client's life.